Privacy Policy

Tooth & Go Dental Clinic

Last updated: September 2025

At Tooth & Go Dental Clinic, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website dentist-manila.com, contact us through our forms, chat with us, or book an appointment online.

1. Information We Collect

When you interact with our website, we may collect the following information:

a. Through Contact Forms

Full name
Email address
Phone number (if provided)
Subject & message content
Other details you voluntarily provide

b. Through Online Appointment (Setmore)

Name
Email address
Phone number
Appointment details (date, time, service requested)

c. Through Live Chat (Tawk.to)

When you use our live chat support, we may collect:

Name and email address (if you choose to provide them)
Chat content and conversation history
Technical details such as IP address, browser type, device, and location

d. Automatically Collected Information

IP address, browser type, and device information (via analytics tools)
Location information (from Google Maps integration if enabled)

2. How We Use Your Information

We use your information only for purposes related to our dental services, including:

Responding to inquiries through forms or live chat
Scheduling and confirming appointments through Setmore
Sending reminders, updates, or follow-up communication
Improving our website, patient experience, and support
Compliance with Philippine law and regulations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share information in the following cases:

Service providers: With trusted third-party platforms we use, including:
- Setmore for appointment bookings
- Tawk.to for live chat communication
- Cloudflare for website protection and performance
- Google Maps for location services
Legal compliance: If required by law, regulation, or government authority.

4. Data Retention

We will keep your personal data only as long as necessary to:

Provide dental services and maintain patient communication
Comply with legal and regulatory obligations in the Philippines
Support follow-up and record-keeping (unless you request deletion)

5. Data Security

We take appropriate measures to protect your personal information, including:

SSL encryption on our website
Restricted access to patient data
Secure integrations with trusted third-party platforms

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under the Data Privacy Act of 2012

As a data subject in the Philippines, you have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Withdraw consent or request deletion of your personal data
File a complaint with the National Privacy Commission (NPC)

To exercise these rights, please contact us at info@dentist-manila.com.

7. Third-Party Services

Our website uses trusted third-party tools and services, which have their own privacy policies:

Setmore (for appointment booking) → Setmore Privacy Policy
Tawk.to (for live chat support) → Tawk.to Privacy Policy
Cloudflare (for website security and performance) → Cloudflare Privacy Policy
Google Maps (for location services) → Google Privacy Policy

We encourage you to review their policies for further details.

8. Cookies and Tracking

Our website may use cookies or similar technologies to:

Improve functionality and user experience
Analyze site traffic (via analytics tools)
Enable chat functionality through Tawk.to

You may disable cookies through your browser settings.

9. Contact Us

For questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Tooth & Go Dental Clinic
Address: 2nd Floor, Chloe Building, 162 Aguirre Avenue BF Homes, Parañaque, Metro Manila 1720, Philippines
Email: info@dentist-manila.com
Phone: +639159656181

Our Location

Call Us

Send a Mail

Working hours